FAQ
FAQ Help Center
Have questions about our products? This is the place to get answers!
popular questions
If your question isn’t answered below, use the form to the right to contact us! If you have a problem, we want to know about it!
We ship using USPS. It can be a little slower, depending on where the package is going, but is is the most economical way to send your package, which means you pay less.
Our Refund & Return Policy page will give you all the information you need in order to return an item.
Any product you return, will be at your expense. We will not charge you to replace a damaged item, or for shipping the replacement to you.
Gift cards are a regular product that you can purchase either for a specific item (found on that item’s sales page as an option at purchase), or for a monetary value (found under the Gifts Category).
All gift cards are virtual, meaning that when you purchase one, you will be emailed a discount code that either allows full purchase price to be zeroed out (specific item), or a specific amount to be discounted from the total at checkout (monetary value).
We offer a wide variety of coupon codes. These can range from Gift Cards, to discounts offered for specific reasons. If you have a coupon code, you can enter it at checkout and if it is valid, the discount will be applied.
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Delivery & discounts
We may have sales at various times, for various reasons. Generally you can count on some sort of sale for the Christmas Season, but we may also put individual items on sale for various reasons, Discontinued Items, for example.
All of our products are made in the USA and sold in the USA. We do not have any brick & mortar stores. We also at this time, do not sell outside the USA.
Use the form above to contact us and ask your question. That’s how we get questions for the FAQ!
As stated above, we do not sell or ship to anywhere the United States Postal Service can’t deliver. There is always the possibility of expanding sometime in the future, especially if there is demand.
If you have purchased anything from us, we have your email address. Rest assured, we will let you know about any sales, or anything else that might be of interest to you!
You package was shipped by USPS. You should get an email with a tracking number as soon as the package is picked up.
Typically a package should ship anywhere in the country in 7-10 days. States like Hawai’i & Alaska may take longer.
We attempt to have a tracking number on each and every package we ship out. That allows you to look online and see exactly where your package is at any time.
Our Privacy Policy Page explains exactly what information we collect and what we use it for.
Generally, we collect information required to complete any transaction.
We may also collect data that allows us to improve your shopping experience on our website. These are things like cookies that allow us to keep things like your name, address, etc… so that you don’t have to enter it each time you shop.
Our Terms of Service page gives all the appropriate information on what is and is not allowable on our website.